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Privacy Policy

At DDSN we respect your privacy. We have created this statement in order to demonstrate our firm commitment to privacy principles. This statement discloses the information gathering and dissemination practices of our website.

This site adheres to and supports the 10 National Privacy Principles (amendment to Privacy Act 1988).

  1. Collection of Data
  2. Use and Disclosure
  3. Data Quality
  4. Access and Correction
  5. Data Security
  6. Openness
  7. Identifiers
  8. Anonymity
  9. Transborder Data Flows
  10. Sensitive Information

In addition we explain Supplementary Information and Links to Other Websites and provide details about Contacting Us.

1. Collection of Data

This website only collects personal information that is necessary for the function of site activities.

When you visit this website, our web server makes a record of your visit and logs the following information for statistical or maintenance purposes:

  • Your server or IP address (the name or number which uniquely identify the computer through which you are connected to the Internet)
  • The address of the referring site
  • The date and time of your visit
  • Your top level domain name (eg .org.au,gov.au etc)
  • The address of the pages accessed and the documents downloaded
  • The type of browser you used

When you use a form on our website, we may store the information submitted in that form in order to help us provide you with a service. If you provide information to us via one of our website forms, your IP address may be stored with the form submission data for security purposes.

If you have access to the client login area of our website, we may store additional information about you in our website database such as your name, your contact details, and other information related to the services that we provide to you, for the purpose of personalising our service to you and offering a more relevant service.

If you post a note or comment on one of our feedback or community communications systems - such as our forums or our blogs - the information that you submit in the comment form will be recorded in our website database in connection with the topic or discussion upon which you made the comment.

We do not collect nor use any Commonwealth government or agency identifiers to distinguish our users.

2. Use and Disclosure

We will not disclose information you provide to us or any information that identifies you or your browsing activity in our web server logs to a third party party without your consent, unless required to do so by law.

The information we collect is used in the following ways:

  • We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to gather broad demographic information in our web server log files, but it is not logged in our web server logs against your personal information.
  • If your IP address was stored as part of one of our form submissions, we only use this connection to assist with keeping our website and your information secure from unauthorised access or tampering.
  • If you provide us with your email address in one of our website forms - for example our email subscription form, or our request for services form - we will use that email address for the purpose of contacting you in relation to the relevant service.
  • Any details you provide to us (including but not limited to your email address) will only be used for the purpose for which you have provided them. You will never be added to our mailing list without your prior permission.
  • If you post a note or comment on one of our feedback or community communications systems - such as our forums or our blogs - that information will be disclosed to other users who have access to the same website page. If the page is publicly visible, the information you submitted will be publicly visible.

3. Data Quality

We are dedicated to ensuring that all personal that is collected or used is accurate, complete and up-to-date. Where possible and practicable, our website forms attempt to validate that the data you provide to us is captured in a valid and correct format.

If you would like to change or update any information previously supplied to us, please contact us and note down any amendments. When you provide information to us via the Internet, we rely on the accuracy of that information.

4. Access & Correction

This site gives users the option for changing and modifying information previously provided.

  • Your public email subscriptions can be altered by you without our direct invervention in the email subscription area of our website.
  • If you have access to our client login area, you can update the information that is held about you in our website database via the member profile form.
  • Please use the website contact form to submit a request for access to or alteration of any other data that we may hold about you.
  • Upon request, your details will be deleted from our systems.
  • We keep email subscription data (specifically, your email address) even if you unsubscribe from all our email lists, so that we know that you ubsubscribed from our lists and we can therefore avoid the possibility of re-subscribing you via any automated processes. This information will not be used for any other purpose, other than avoiding an automated newsletter re-subscription. This information will be removed from our systems upon request.

If you do not wish to transmit information via our website, there are other ways in which you can provide this information to us - contact us using the information on our contact page for more info.

5. Data Security

We take all reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

Any data we collect is stored in industry grade databases behind server firewalls. High risk data such as payment information is not stored on our servers, but discarded once it has fulfilled its purpose in performing a transaction. Transmission of any data that is deemed to be highly sensitive is performed via an SSL connection and stored (if it is stored at all) in an encrypted format on our system.

6. Openness

This page details our organisation's privacy policies. It outlines the type of information we collect, how we use it and why we collect it. If you would like further information on our privacy standards, please contact us.

7. Identifiers

We do not collect nor use any Commonwealth government or agency identifiers to distinguish our users.

8. Anonymity

Users have the option of not identifying themselves while using this website.

If you do not wish to transmit information via our website, you may opt not to use our web forms. There are other ways in which you can provide information to us - contact us using the information on our contact page for more info.

9. Transborder Data Flows

We will only transfer personal information about an individual to someone (other than the organisation or the individual) who is in a foreign country if the individual consents to the transfer.

10. Sensitive Information

This website will not collect information that is deemed sensitive. Sensitive information encompasses information or opinion about an individual's racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information about an individual.

11. Supplementary Information and Links to Other Websites

This site contains links to other sites. We are not responsible for the privacy practices or the content of such websites.

In particular, we encourage you to take note of where our website provides connections to third party services such as Twitter, Facebook, ShareThis, and various other social media communications systems. These services are provided by third parties and may follow distinctly different approaches to privacy than us. We encourage you to make yourself aware of the privacy practises of any services that you use, whether or not they are connected to our website.

12. Contacting Us

If you have any questions about this privacy and security statement, the practices of this site, or your dealings with this website, please contact us using the information and tools on the contact information page.

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